Returns and Exchanges Policy

At daringfootwear.com, your satisfaction is our top priority. We want you to be completely happy with your purchase of Daring Footwear. If for any reason you are not entirely satisfied, we are here to help with a straightforward and transparent returns and exchanges process. This policy outlines the steps and conditions for returning or exchanging your items.

Eligibility for Returns and Exchanges

To be eligible for a return or exchange, your item must meet the following criteria:

  • Condition: The item must be unworn, undamaged, and in the same condition as when you received it. We cannot accept items that show signs of wear, scuffs, or damage.
  • Packaging: The item must be in its original packaging, including the shoe box. The shoe box is considered an integral part of the product, and returns will not be accepted if the original box is damaged, written on, or missing. Please pack the shoe box inside another box for shipping to prevent damage.
  • Timeframe: Your return or exchange request must be initiated within 30 days of the date you received your order. Requests made after this 30-day window cannot be accepted.

Non-Returnable Items

For health, safety, and hygiene reasons, certain items are considered final sale and cannot be returned or exchanged. These include:

  • Gift cards
  • Any item explicitly marked as “Final Sale” or “Clearance” at the time of purchase.

How to Initiate a Return or Exchange

To start the process, please follow these simple steps:

  1. Contact Us: Reach out to our customer support team through the contact form on our website. Please have your order number ready.
  2. Provide Details: In your message, please specify your order number, the item(s) you wish to return or exchange, and the reason for the return. If you are requesting an exchange, please state the desired size or style.
  3. Receive Instructions: Our team will review your request and, if approved, will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on where and how to send your package. Please do not send your purchase back to us without first obtaining an RMA number.

Refunds

Once we receive your returned item, our team will inspect it to ensure it meets our eligibility criteria.

  • Approval: If the item is approved, we will process your refund.
  • Method: The refund will be issued to the original method of payment used for the purchase.
  • Timing: Please allow a reasonable amount of time for the refund to be credited to your account, depending on your bank or credit card company’s processing times.

Exchanges

Our goal is to ensure you get the perfect fit and style.

  • Process: The fastest way to get a new item is to return the original item and place a new order for the product you want once the return is approved.
  • Availability: Exchanges are subject to product availability. If the item you wish to exchange for is out of stock, we will process a refund for the returned item instead.

Damaged or Incorrect Items

We take great care in packing your Daring Footwear, but mistakes can happen. If you received a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.

  • Documentation: Please provide your order number and clear photos of the issue (e.g., the damage, the defect, or the incorrect item received).
  • Resolution: After reviewing your claim, we will provide instructions for returning the item at our expense and will promptly send a replacement or issue a full refund.

By making a purchase from daringfootwear.com, you acknowledge and agree to the terms of this Returns and Exchanges Policy. We appreciate your business and look forward to serving you again.